Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.24/120
Título: Personalization dimensions: a conceptual model for personalized information systems
Autor: Reis, José Luis
Carvalho, João Álvaro
Palavras-chave: Conceptual models
information systems
Data: 30-Jun-2014
Resumo: Abstract - Personalization is the adjustment of an information system to the preferences or needs of a user. Personalization can contribute to the improvement of customer relationship or of organizationalefficiency. This article presents a conceptual framework that addresses several personalization issues, such as: personalization levels; implementation levels; personalization dimensions; levels of personalization; levels of implementation and system integration of personalization with personalization dimensions.Based in a practical application, the article also proposesrecommendations to Information Systems Technologies (IST) professionals involved in decisions, regarding the development of personalization dimensions in personalized applications.
URI: http://hdl.handle.net/10400.24/120
Aparece nas colecções:Textos em volumes de atas de encontros científicos nacionais e internacionais [2]

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